What can we help you with?

Having Debenu’s software on your machine and your applications means Debenu is with you 100% of the time when it comes to PDF. We are absolutely committed to providing the best support we can so if get stuck or need clarification, we have a strong system set in place to get you the answer you need quickly.

Before asking your question

Sometimes the question you need to ask has already been answered. Check these locations before asking your question:

  • Debenu Forum- for Debenu PDF Aerialist and Debenu PDF Tools
  • QuickPDF.org- a user-to-user forum for Debenu Quick PDF Library
  • Knowledge base- includes FAQs, sample code, how-to’s and tutorials for all Debenu products

Technical support form

If you can’t find the answer to your technical support question using the above resources, please submit your query in the form below.

Please note: if you are experiencing a bug with Debenu Quick PDF Library or Debenu PDF Viewer SDK please report that issue via our issue reporting form.

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E.g. 9.14, 11.2, 2.0 etc

Case Number and File Attachments

After your question has been submitted you will receive an email from our support system which will include a case number for the reported issue. If you need to send us any files associated with the issue then please reply to this email with the file(s) attached and your case will be updated automatically. Executable attachments should be zipped and the file type extension should be changed from .zip to .piz.