Issue Reporter for Debenu Developers

Use this form to report any bugs or issues that you encounter while using Quick PDF Library, Quick PDF Library Lite or Debenu PDF Viewer SDK. In order to ensure that we can process your bug report as quickly as possible please provide as much detail as you can.

Please remember to:

  • Include all information, code and files required to replicate the issue.
  • If an issue is related to bad output make sure that you provide the file before and after processing.
* indicates required field
What should we call you?
Please make sure that your email address is correct. We cannot contact you if it is wrong.

Only necessary if you have a commercial or trial license key.
Don't forget to correctly choose 32-bit or 64-bit with edition.
Specify programming language and IDE (e.g. C# and Visual Studio).
Choose the classification that best categorizes the bug.
Ability to replicate the bug.
Write a descriptive, functional title.
Describe the step-by-step process required to reproduce the issue you are reporting. Be specific when describing these steps by providing as much detail as possible.
Describe what you expected to happen when executing the steps to reproduce.
Explain what actually occurred.
If you have found a workaround for this problem, describe it.

Acceptable file types: pdf,doc,docx,xls,xlsx,txt,gif,jpg,jpeg,png,bmp,tiff,tif,emf,wmf,eps,fdf,piz.
Maximum file size: 1mb.
You can add more attachments once your case has been created. Rename .ZIP to .PIZ.

Case Number and File Attachments

After your bug has been submitted you will receive an email from our support system which will include a case number for the reported issue. If you need to send us any additional files associated with the issue then please reply to this email with the file(s) attached and your case will be updated automatically. Executable attachments should be zipped and the file type extension should be changed from .zip to .piz.